Wintertree Spell Check Applet
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What to do if Spell Check Applet doesn't work

This article describes the steps you should perform first if you encounter a problem with Spell Check applet.

The first step in diagnosing problems with the Spell Check Applet is to try one of the example HTML pages (e.g., example1.html). If the applet doesn't work in the example page:

• Make sure all required files are in the same directory on the server as the example page. See "How to Install the Spell Check Applet on a Web Server" in the Applet user guide for detailed instructions.

• If you were previously using the evaluation version of Wintertree Spell Check Applet and have recently purchased the retail version, make sure that the SpellCheckApplet.jar file installed on your server is the file from the retail software. In some circumstances, browsers may cache the SpellCheckApplet.jar file and may fail to recognize that a undated copy of the file has been installed. Try clearing your browser's cache or deleting "temporary Internet files."

• If you uploaded the Spell Check Applet files to your server using FTP, make sure files with extension ".jar" and "clx" are transferred in binary mode. All other Applet files should be transferred using text mode.

• Make sure Java and JavaScript are enabled in your browser.

If the example page works but your page does not:

• Try rearranging the order of JavaScript functions, HTML forms, and the <APPLET> HTML tag so it matches the order of elements in the example page.

• JavaScript is case sensitive, so check your JavaScript code carefully.

• Try removing or commenting out extraneous elements in your page until it works, in an effort to identify the cause of the problem. Alternatively, start with a copy of the Spell Check Applet example page and carefully add elements from your page until you determine which element is causing the problem.

• Look for other Spell Check Applet support articles that apply to the specific symptoms you are seeing.