Sentry Spelling Checker Engine
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Sentry Spelling-Checker Engine Technical Support

This page contains support information for the Sentry Spelling Checker Engine Windows and "C" Source SDKs. Click here for support information for Sentry Spelling Checker Engine Java SDK.

Contents:

• Article index
  

• Support Forums
  
• Contact Technical Support
  
• Search Technical Support Articles
  
• Current Version of Sentry Spelling Checker Engine

Article index

• All Sentry SDKs
  

• Sentry Windows SDK

All Sentry Software Development Kits

• Problem: Most or all words reported as misspellings (Core API)
  

• Problem: Misspelled words not reported
  
• Using multi-lingual dictionaries
  
• Problems using French or Italian dictionaries
  
• Problems with locating suggestions
  
• Tips for maximizing performance
  
• Removing words from the main dictionary
  
• Converting 4.x (and earlier) text lexicons to version 5.x format
  
• Block size and block length parameters in SSCE_OpenBlock and SSCE_CheckBlockDlg
  
• Explanation of lexicon action codes (SSCE_xxx_ACTION)
  
• Explanation of Mixed Digits and Mixed Case options
  
• Misspelled words not detected after "&" or "<"
  
• Tips and hints

Sentry Spelling-Checker Engine Windows SDK

Frequently asked questions

• "Add" button disabled in spelling dialog
  

• Clarification: Differences between "Core API" and "Windows API"
  
• "Error replacing word (probably out of space)" error message
  
• Sharing dictionaries across a network
  
• Using user dictionaries from Word (and other applications)
  
• Problems installing Sentry DLL on target system
  
• Problem: Symbols not found when linking with SSCExxxx.LIB
  
• Using SSCE_CheckCtrlDlg with a 3rd-party edit control
  
• Problems using WinSqLex
  
• Misspelled word not highlighted in text box being checked
  
• How to prevent conflicts with other applications which use Sentry
  
• How to use alternate dialog box template resources in Visual Basic
  
• MainLexFiles reset after Options dialog box displayed
  
• Problems checking text controls
  
• Using Sentry with PowerBuilder
  
• Using Sentry with Microsoft Access
  
• Using Sentry with C#
  
• Using an INI file with Sentry
  
• Most or all words reported as misspellings (Windows SDK)
  
• Causes of return code -13 (SSCE_UNSUPPORTED_ACTION_ERR)
  
• License key overflow
  
• How to enable the diagnostic log file
  
• Do I need to call SSCE_OpenSession?

Support Forums

Communicate with other Sentry Spelling Checker Engine users.

• Sentry Windows SDK Support Forum
  

• Sentry Source SDK Support Forum

Contact technical support

Before contacting Wintertree Software for technical support, be sure you have:

• Read the programmer's guide carefully
  

• Read the "readme" file carefully
  
• Read "Tips for getting help quickly from Wintertree Software's support group"
  
• Checked the articles listed above for possible solutions or advice.
  
• Checked the Support Forums for discussions related to your question or problem.
  
• Tried to reproduce the problem using one of the example programs included. If the demo works but your application doesn't, try to narrow down the differences between the example and your software.

Click here to contact Wintertree Software Technical Support for a question or problem.

Search

Use the form below to search for technical support articles relating to Sentry Spelling Checker Engine on Wintertree Software's Support site.

Current Version

The current version of the Sentry Windows and Source SDKs is 5.17.

If you purchased Sentry Windows SDK or Sentry Source SDK after 1 April 2010, you can receive an upgrade to version 5.17 at no charge until 1 April 2011. Please contact Wintertree Software's Sales department to enquire about the upgrade.

If you have a previous version of Sentry Windows SDK, you can upgrade to the current version by ordering product #0108.

If you have a previous version of Sentry Sentry Source SDK, you can upgrade to the current version by ordering product #0098.

If you have Sentry Windows SDK version 5.17 or later, click here to download a patch containing the latest Sentry DLL and dictionaries (version 5.17.1).

If you have Sentry Windows SDK version 5.16 or later, click here to download a patch containing the latest Sentry DLL and dictionaries (version 5.16.17).

If you have Sentry Windows SDK version 5.15 or later, click here to download a patch containing the latest Sentry DLL and dictionaries (version 5.15.6).

If you have Sentry Windows SDK version 5.14 or later, click here to download a patch containing the latest Sentry DLL and dictionaries (version 5.14.13).

If you have the Sentry Windows SDK version 5.7 - 5.13, click here to download the latest Sentry DLL that will work with your version.

See Revision History for information on changes in the current version and other recent versions.